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System Support Engineer at MTB
Sep 2024 – Present · over 1 year
Provide remote and on-site support for IT systems including hardware, software and network infrastructure. Configure and maintain core network components, including routers, switches and IP telephony. Troubleshoot and resolve networking / technical issues for workstations, printers and peripherals. Implement cybersecurity protocols to safeguard sensitive financial data and ensure compliance. Collaborate with internal teams to support IT infrastructure upgrades.