Md. Mokarrom Hosen

System Support Engineer

Sep 2024 – Present · over 1 year

 Provide remote and on-site support for IT systems including hardware, software and network infrastructure.  Configure and maintain core network components, including routers, switches and IP telephony.  Troubleshoot and resolve networking / technical issues for workstations, printers and peripherals.  Implement cybersecurity protocols to safeguard sensitive financial data and ensure compliance.  Collaborate with internal teams to support IT infrastructure upgrades.

B.Sc in EEE

Sep 2014 – Sep 2018 · about 4 years